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Modify your subscription

In this article, you'll learn how to edit your business subscription details.

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Before choosing your subscription, please make sure to have a valid payment method : 

  1. Credit Card/Debit Card or
  2. IBAN

To add a payment method you must first go to the subscription modification page, to do this, open the "Company" menu located in the left menu and click on “payment method” and fill out the required information : 

Once you have a valid payment method, you can continue selecting or modifying your subscription by clicking on "Subscription"

 

We will start by changing the subscription before seeing the following options. You can find the list of advantages of each subscription at the bottom of the page.

1. Recurring billing, monthly or yearly, which means you will pay monthly or annually, and of course if you choose annual billing you will get a 20% discount on the overall price.

2. The subscription method, "Advanced" or "Standard", as indicated above, the advantages of each method are detailed on the same page.

3. The number of users you want to be able to have in your company, know that in "Standard" mode you must have at least 2 users and 5 users in "Advanced" mode, there is no upper limit on the number of users you can have.

 

You also have the possibility to buy additional storage, in addition to the one included in your subscription. To select an option, just click on it.

 

 

Finally, if you have a reduction code, use the field provided for this purpose to apply your reduction to your invoice.

Then, click on validate to validate your change of subscription.

 

! WARNING ! When you change your subscription to a more expensive version (more members, switch from standard to advanced), you will be immediately debited for the price difference you still have to pay to end your current period with your current subscription ! WARNING !

 

Changing your subscription may in some cases create a future subscription , this type of subscription appears if you reduce your subscription or change your payment recurrence, this allows you to keep your current subscription until the end of the period. in progress before changing to your new subscription, if you wish to change this future subscription follow the procedure in this article again, we will take care of the rest.

 

In case of problem or difficulty, do not hesitate to contact the platform team.

Were these informations useful to you ?
Editor : Alexis Helper
Creator : Alexis Helper
Last modification : 10/01/2023

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