How can we help you ?
Objects / Scene modification
Version, Object and Properties Menu
Add 360° images
Point of view
Features (settings menu)
Point cloud properties
Point cloud attributes
How to use the viewer with a mobile device ?
Export an orthoimage
Compare your point cloud with a 3D model
Visualize your projects in VR
Interact with resources
Add 3D elements via a CSV file
Calculate the density
Automatically align a 3D model with a point cloud
Invite members to the cloud
Assign a rank to a user
Change project's information
Grant project access to members
Grant project permission to members
Create a project
Accepted file types
Delete a project version
Download 360 ° images from a source
Give support access
What is the BPF format ?
Modify your subscription
The freemium subscription
Purchase of ATIS tokens
Better understand E57 files
Change your password
Change your personal information
How to activate/deactivate the MFA ?
Tools / Network
How to analyse a diagnosis
Browser / Device incompatibilities
Workflows (Export data from local software)
Exporting Structured Data and Panoramic Images from Trimble RealWorks
Exporting a structured .e57 from Faro SCENE
Exporting 360° images from Faro SCENE
Exporting a structured .e57 from Cyclone Register 360
Exporting BLK2Go point cloud and 360 images from Cyclone Register 360
Import NavVis dataset with panoramic images
Import a ReCap project on the platform
Annotations / BCF
How to create annotations (BCF)?
What are BCFs ?
How to import BCFs?
How to export annotations in 3 different formats? (BCF, PDF, CSV)
How to edit an annotation in the viewer?
How to edit an annotation in the project' edition page?
How to use the annotation summary tab ?
How to use V1 annotations?