First thing, open the viewer and move to where you want to create your image. You can change the viewer settings to improve the visual of your point cloud. Once you are happy with your position and your point cloud and/or models. Go to the left menu, open the camera options and click on the save icon.

Export menu opened, select your image quality, 720p, 1080p, 4k or custom.
If you selected the latter, enter the desired height and width.

Otherwise, just click the download button to export your image.

You will find your image in the downloads of your computers with the following name {project name}_{resolution}.jpg
In case of problem or difficulty, do not hesitate to contact the platform team.